IT SUPPORT & SERVICES
Midlands, UK – Based Team Powering Global Business
IT Support and Services
Providing IT support to the Midlands is our main focus. We also have a range of products to fit your business from cloud emails and backups to disaster recovery. Based in Coventry and Birmingham we are available 24/7 to cover your IT requirements
Kixo believe in becoming part of your business, we work hard to become your internal IT department – Just ask us for our clients testimonials, we believe great IT makes a stronger and more profitable business for you.
How we do it
We cover all your business IT Support, all your desktops, laptops, servers, printers and mobile devices, in fact pretty much everything that has a power plug. We are on hand waiting to help you with any IT issues or Projects. We pro-actively monitor all of your large systems such as your servers and routers. If they lose service, we’ll alert you and start investigating straight away so we can get you back up and running with minimum downtime.
We excel at what we do
When our clients raise an issue we deal with it then not just assigning you a SLA, you don’t speak to a receptionist your call goes to an engineer who you know the name of and they log on to your system there and then.
Regular Monthly Site Visit, we know you and your staff and they know our faces
24/7 Support from the Engineers you know and trust
Fully Monitored Network & Service
Certified Engineers with People Skills
How are we different?
We have a passion and personal interest in business technology, our engineers are geeks to the core, but they are also of the rare kind who are good with people and can communicate and resolve your IT problems. We have a long history in IT support covering many sectors including: Manufacturing , Retail, Financial (London Stock Exchange & FCA), Education, Entertainment and media.
Our Birmingham IT Support team are available 24-7 and come out at least once a month to visit you and your business at no extra cost. We do this so your staff see us as your friendly internal IT Department. Knowing your business and staff helps us to resolve issues and know what is important to you. Our engineers are happy to give out direct numbers so people can always get in contact and aren’t just passed onto a faceless help desk and then lost into a void.
Our clients include Financial, Transport, Manufacturing and Media sectors. We have a reputation for exceptional customer services and are happy to provide references and case studies upon request.