IT Support for Businesses

Professional support and solutions for your company.

Cloud HostingCloud, Hosted Remote Desktop, Disaster Recovery, Offsite Backups

To some people they sound like buzzwords, in real life they save businesses from capital expenditure, and help with compliance and ISO. Many businesses are able to bid for new work of which without these services they could not meet the requirements of the contracts. There are many varieties of cloud so it’s important to know it’s a generic term, not a single solution. Kixo can help you through setting up and maintaining your cloud. One of the new trends is hybrid cloud which gives you the best of both worlds, on-site data for speed, backed up to cloud for recovery and speed of access off site.

Efficiency ReliabilityEfficiency & Reliability

We are available to your business 24/7 as part of our standard contracts. Our friendly IT support team monitor your business IT systems around the clock at no additional cost, preventing issues occurring. We are very proud of our monitoring systems we have in place. We know at what time of the day our clients use the most bandwidth for sending out newsletters, downloading documents and streaming media, but also when you turn off your printers and head home. Knowing this information and monitoring it allows us to prepare your machines so you receive the best possible results from your network to help improve your business, keeping your customers and staff happy. We would love to show you our system and what it means for your business.

Project Management

Every business requires someone to manage all steps of IT support and projects from talking to vendors and third parties, installing and configuring, to training and supporting your staff. We are experienced in all things physical hardware and virtualisation to global Multiple Site Disaster Recovery Solutions, DDOS Mitigation (web site attacks), and ERP Business system software, that all boils down to we can look after your network no matter what.

We’re a believer in bottom lines, getting it done, so with all the buzzwords aside we deliver the project you need at the price you want, at the time specified. We won’t bug you down with blaming other supplier its simply our job to get it done.

FRIENDLY IT SUPPORT FOR YOUR BUSINESS

We are on hand waiting to help you with any IT issues. We pro-actively monitor all of your large systems such as your servers and routers. If they lose contact with us, we’ll alert you and start investigating straight away so we can get you back up and running with minimum downtime.

We cover all your business IT Support, so all your desktops, laptops, servers, printers and mobile devices, in fact pretty much everything that has a plug or a mother board.

When our clients raise an issue we deal with it then not just assigning you an SLA, you don’t speak to a receptionist your call goes to an engineer who you know the name of and they log on to your system there and then.

Tech Blurb…

We have a long history and are specialist in the following – Servers, Desktops, Laptops, Tablets, Mobiles, Wireless, Printers, Routers, Firewalls, Switches, Networks, Remote and Virtual Desktops, Hosted Email, Virus & Spam Protection, Off Site Backups, Disaster Recovery, Cloud, Virtualization, Security, VOIP, SQL, ERP, MRP, Datacenters, Web Hosting, eCommerce, DDOS, SEO, Performance and Monitoring. Please click here for the meanings of most of those!

Our Procurement team works for you so you get the best products for the job at the best prices

“How do Kixo’s partners help my business?”

Tech Partners

Simply we get special costs, and preferred manufacture support which means cheaper, faster and more direct assistance for your business.

By having strategic business IT Partners we have more control, so when you want to purchase a new server, or when a devices is playing up, we have account managers and direct 24/7 support lines that are not open to the public or end business users. Being a partner also gives us demos and we regularly get the chance to provide feedback direct to the manufactures with your thoughts on their products. Together we can create a solution to all your business needs.

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