Free Event – IT Tools for Business Growth

Kixo have been partnering with RGN and PERA Consulting to provide a free no selling event open to public and private individuals and businesses.

The idea behind the event is to show a range of products that can help businesses understand their IT, have better control and direction over it. How to save money and also how to use those tools to generate more money in ways of bidding for new work. Simply IT tools for Business growth

  •          Basic management of website, domains
  •          Emails and calendars and contacts
  •          Notes and information gathering – OneNote
  •          Communications tools – Skype, slack and VOIP
  •          Sales Software – BaseCRM
  •          Accounts – Sage one
  •          Cloud storage – Google Docs and OneDrive
  •          Social Media Management – Hootsuite & Buffer
  •          Security – Encryption, Anti-virus, Backups
  •          Disaster Recovery – Cloud

Its a very informal talk with a lot of back and fourth, the idea is to ask as many questions as you can so we can give you some help. Think of it as quizzing a IT person for a few hours.

Kixo staff are passionate about business and IT, this is our way of sharing something we are passionate about.

The next event is in Coleshill on the 7th July – please see here to book your free place

Kixo Partners with Pera Consulting for RGN Events

Kixo is proudly partnering with Pera Consulting and the Warwickshire Rural Growth Network to put on a series of free events talking about IT Tools to help SMBs grow

ICT / IT is an often undervalued area for most small to mid sized businesses. With a recent industry shift, most software is now cloud based. With most applications offering a free entry level model there are now a huge range of tools and platforms available to businesses which can empower people. The problem is now working out the most suitable option for you and your business.

One of the biggest problems for small businesses is hours in the day and management of data. Being organised is key. IT tools can help to give you what you need when you need it.

Small businesses can benefit from tools used by larger companies without the same costs attached, and while we will not be going in too deeply as the specifics of each piece of software, we will outline and demonstrate some of the more powerful and free applications available to users to maximise their hours in the day.

IT isn’t just a broken computer being turned off and on to fix pop up, its tools that drives businesses and people. We hope to enable IT novices create invoices and quotes from their mobiles while out on the road. And switching on more advanced users to Encryption and security, which enables some companies to work in new areas ticking boxes and allowing them to bid for work they couldn’t before. IT can grow your business.

On this course we will cover aspects such as:

  • Basic management of website, domains
  • emails and calendars and contacts on all your devices – Office 365
  • Notes and information gathering – OneNote
  • Communications tools – Skype for business, slack and VOIP
  • Sales Software – BaseCRM
  • Accounts – Sage one
  • Cloud storage – Google Docs and OneDrive
  • Social Media Management – Hootsuite & Buffer
  • Security – Encryption, Anti-virus, Backups
  • Disaster Recovery – Cloud

This session is delivered by Dan Stone from Kixo IT in collaboration with Pera Consulting and the Warwickshire Rural Growth Network.

Disaster Recovery


A lot of people talk about disaster recovery and not many people get how it fits into the business and how or why it can be important, we thought we would share a recent chain of events that worked so well most of the users in the business didn’t know anything was going on. Sometimes if you do your job well enough no one knows your doing it!

One of our clients is a Tier 1 automotive manufacture supplying  to internationally known Car manufactures.  All companies operate 24/7 so there is a strict zero downtime policy. Every minute of downtime can equal hundreds of thousands of pounds of losses and extra costs for staff to catch up on hours lost in the factories.

We had been planning a virtualisation and disaster recovery project for all the physical servers, so when we discovered we were also moving to a new large factory and office we tied the projects together. We virtualised all physical servers and even some routers. Once virtualised we enabled off site replication to a secure Datacentre, this allowed us to turn off physical hardware and move the office without any of the key ERP software and backbone software like Emails being interrupted, despite the original hardware being in the back of a lorry being moved!

After the original physical servers had arrived at the new location we switched back to the main hardware’s new location. Now the disaster recovery plan had been tested in a controlled manor we felt comfy enough after additional testing that in event of a disaster at the main site the business would be able to ride through large problems which could have crippled the company before.

The disaster recovery plan was tested for real shortly after being at the new factory when the sites power lines failed due to circumstances outside of the clients control, at which point generators kept the factory running, while the company disaster recovery plan kept all key ERP software running and externally all emails and VoIP phone lines stayed up. Externally nobody knew anything and more importantly production was able to keep running.

If the downtime had been for a longer period of time the plan would have allowed all employees to go home and log onto the sessions via remote desktop and carry on working where they left off. Phone extensions could have been diverted to user’s mobiles but luckily for all involved the downtime was not prolonged.

The one thing which a good plan always seems to lack is staff training. Having a plan is great but people need to know it, when it kicks in and what they need to do, so drumming in basics like accessing emails and phones is key.

With ERP software becoming so important to large businesses, having multiple plans to survive basic incidents is a must. SaaS is something we expect to be seeing more of in the future and while some people are sceptical of SaaS, cloud and disaster recovery being buzzwords, they can boil down to some very simple procedures and just using what you may already be using. Businesses are starting to see that disaster recovery systems combined with virtualisation and cloud is a very smart and powerful tool which can be applied to all large and small businesses.

Business in the Midlands

We have been providing IT support to the Midlands since before the recession, during, and what we feel after (even if double/triple dips). We see clients from small to large and while it hasn’t been easy for everyone, we believe a lot of companies have come out of things a lot stronger.

Some of our clients have had to adapt and change what they do, others have had to streamline, others have had to gamble and take on as much as possible to come out of things what can only be described as booming!

We also work with start-ups and new businesses, and while we have seen some struggle, we have seen others fill gaps in the markets and even create new markets, we are very proud to say some of our clients and friends really are thriving with a whole new zest and passion for their businesses and life.

Kixo started in 2009 towards the beginning of the recession, because we saw there was a better way of providing IT support to people. We feared for our jobs security at existing companies because service was slipping and clients money was getting tighter. Rightfully so, bad service simply could not be tolerated, in the middle of a recession we quit our jobs to start Kixo.

As a more streamlined company, we could look after clients IT needs and support them without having a high turnover of engineers, team leaders and ten different managers. So for us streamlining was best practice from day 1. For both us and our clients things are best when they are simple and personal.

Five years on and our clients and Kixo are growing, not too fast and making sure to stay personal and streamlined. Things have been tough but looking around the Midlands now we see it’s a great time to be in business in the Midlands!

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