Everyone knows in the Nerd world we love to shorten everything
Below are the “human” translations!
Hosted Email – Traditionally a business had to have a server in their office which provided emails, now you can rent email boxes, so instead of a flat bill of £1000 per year you can now pay less than £10 per user per month, obviously maths says this is good for small business, bad for big users, however a lot of larger companies like hosted because of the simple scalability and lack of CapEX (see below).
Servers -powered by the combined will of the business to “go faster”.
Desktops – the box under your desk you keep stubbing your toe on.
Laptops – The computer you loose in the car and never seem to find the charger for.
Mobiles / Mobile Devices– the device your other half accuses you of having an affair with.
Virus & Spam Protection – stopping bad things getting to you and occasionally saying “don’t click on that”.
Pro-Actively – yes its a buzz word but we believe in it, we go out looking for things to fix BEFORE they break, controlled repairs preventing downtime.
Monitor – in our sense we have a constant connection to devices “saying are you ok” if the device doesn’t answer or answers saying its anything other than optimum, we get an alert and log on to fix it!
Marvin – We have a monitoring system we lovingly call Marvin, he also handles emails see him here
Wireless /WiFi – this can be various ways of connecting networks and soon powering devices without cables.
Printers – the thing that runs out of ink faster than you can buy it!
SLA (Service Level Agreement) – how long it takes to call you back and get things fixed!
CAPEX (Capital Expenditure) – in its simplest term paying money in one lump up front. Full Description
OPEX (Operation Expenditure) – in its simplest term paying money in byte size monthly. Full Description
There has been a large shift in business and IT from CAPEX to OPEX, less large blocks of money upfront for servers vs small monthly costs per user per month. Better for cash flow, only real difference is you will not own a server, but rent instead. Over a period of 3-5 years it works out on average the same outlay *this is a guide.
SEO/ SERP – Search Engine Optimisation & Search Engine Result Positioning, simply how well you rank in google and other search engines
VOIP / SIP – Phone calls over the internet.
SQL – A type of database, most large businesses use multiple databases, SQL is the platform it can run on.
ERP – Enterprise Resource Planning, normally the software that runs all aspects of large businesses. Examples are Dynamics, SAPS, Epicore
Virtualization – turning physical hardware into a software version, this means better flexibility, and potentially better usage of hardware so cheaper