Is the SuperFish problem Lenovos fault… yes and no


So lets be up front for a second, we are a Lenovo partner and Lenovo has very rightly had some bad press in the last 2 weeks…. but the good news is most of the Business/Professional users won’t be affected by the SuperFish bug, this is a Home user virus. if you think you are affected please download Lenovo’s removal tool here.

In short the SuperFish bug is malware that steals information for bad purposes, it came pre-installed out of the box with Lenovo computers. So even before your computer was on…. it had a very bad virus. And i think most people who have purchased a home computer/laptop have taken it home and been disappointed with how slow they are, even some of the high end machines. And it boils down to bloat-ware.

So the question come up why do Lenovo and all the other manufactures but software onto your brand new computer that ruin it. Well it comes down to simple economics. To stay competitive and make the computer cheaper to the home customer, manufactures (ALL of them) are paid by the software developers to install their software onto brand new PCs.  The software developers are normally naff backup software or premium anti virus trails but also a lot of games and other trails of services. There have been many cases before and will be in the future of companies that slip through from bloatware to virus, its a very grey line.

So why are business computers more expensive, a lot of the time build quality is higher, support levels are a world of difference, but also they are simply not subsidised by bloatware. IT departments would run a mile having to wipe every new computer.  A common sentence we hear when sourcing hardware for smaller customers is “i can get that cheaper from PCWorld/Tesco” and we don’t for a second argue, but we know your comparing apples and oranges and if you pay peanuts… you will get monkeys less secure computers. That’s why all good it support companies/departments will go through and remove any bloatware from your computers especially if they are brand new!

We wont defend Lenovo for letting people install bloatware and malware, and all manufactures are equally as guilty and it makes good kit look bad. But we are still fiercely proud to be Lenovo partners because they make amazing business hardware and the support is great!

Free tip for home computers, remove anything that looks trashy, games, antivirus trials (yep even AV is loaded now!) anything that looks like its REALLY wants you to click on it. So much software is now web based, the only things that should be installed locally are applications you need/want.
The rest will be junk!

So… Kixo are STILL Lenovo and Proud!

Cameron’s Cryptic Encrypted Problem


Politics and IT are clashing again, this time David Cameron has been talking about encrypted traffic over widely used encrypted public apps and platforms such as WhatsApp, Snapchat. Skype etc

David Cameron
“Are we going to allow a means of communications which it simply isn’t possible to read?” “My answer to that question is: ‘No, we must not.’ ”

The underlying mechanics of what he said could have a very serious effect on all businesses. Private businesses are not countries or political parties, a lot of companies span multiple countries so what’s OK in one is not OK in the other. The danger of governments getting involved in apps to stop terrorism is a very slippery slope to businesses having to jump through more hoops to keep a politician happy.

Whatsapp is an app, but its also a private business. Cameron seems to be mistaking an App for a tool, 99.9% of people will use a tool for good, sadly some will use it for bad. Monitoring traffic will not prevent bad things, people will just use something else.

Either something is encrypted or its not, if a government is in the middle then its not secure, so when you as a business say “our systems are secure” you are actually not telling the truth, because of government monitoring in the middle! The government after all are just people, what’s to stop rogue staff from giving away data?

Companies will have a real world cost attached allowing government access to their data, not to mention all the paperwork attached to this. Apple and Microsoft have decided to remove the costly problem of government and law enforcement requests of data by simply removing themselves from being able to access the data, and by the same token its a huge selling point to businesses. Microsoft and Apple cannot give away you’re data if your an individual or a business, so if you use them its even safer!

Microsoft and Apple have made a very clever business decision to cut themselves out of a costly and bureaucratic problem and turn it into a marketing bonus! Please don’t mistake what i am saying with people should be allowed to hide, but the definition of encrypted which is part of our business fundamentals and common sense is on the same path as banning secure personal chat apps. Secure should be Secure, Private should be Private

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