Cyber Minder – Looking after Business

Everyday Cyber Security fills the news, TV and blogs are scaremongering. Inboxes are filling up with emails saying we are all doomed.

People are getting hacked and nobody’s safe! Don’t worry Kixo are here to simplify cyber Security!

Things are never as bad as it sounds, your businesses needs to take cyber security seriously, so how do you do that?

Companies with huge budgets can be hacked so what options do the rest of us have.

Kixo to the rescue!

We are launching a security service to keep things simple and effective, our service is designed to be very affordable.

Stay tuned in the coming weeks to learn more. We are very excited about launching our service and we think you will be as well so stay tuned



Kixo’s New Cloud Product Range

Cloud, everyone knows the name and everyone wants it even if its a bit tricky to define. We believe Kixo are a very personal company, and we have to walk a thin line in IT of making sure the product fits what people need, while at the same time not overloading clients with the tech but also keeping people informed with what they are paying for and using.

Because technology moves so fast we found clients don’t always want to know if they are using “Terminal Services” or “Citrix”, people just want to know is it good, stable, secure and if so how much?

So instead of talking about forever changing software names, and trying to define cloud and where it starts and stops, we have bundled cloud services and traditional systems into Kixo’s own packages with simple to understand names and prices.

Kixo are proud to introduce the below cloud products.

Cloud Desktop – A virtual desktop that follows you from machines to machine. No waiting for documents to upload and download, being in the cloud makes it accessible from anywhere at any time. Saving you money on software licences, install your program once in the cloud, it then simply works on all machines you log in from. Charged per user. Click here for more details.

Cloud Backup – A backup of your files from your laptop or desktop or server. This puts a copy of your data securely in the cloud, so in the eventuality of accidental deletion, or hardware failure or stolen equipment. You can restore your data from us. Charged per GB of data. Click here for more details.

Cloud Phone – An internet phone, simple to setup, just plug it in. Working from home or abroad? just plugin and your number follows you. For the standard price you can divert to mobiles and have hunt groups to make sure calls are never missed. Charged per user. Click here for more details.

We are already expanding the range due to popularity. These products are to help businesses small and large to keep their IT simple and cost effective.
Please contact us for more details.
SSL /secure by default, and why you should be too!

SSL Secure by Default

SSL or HTTPS – what’s the big deal…. SSL/https means secure encrypted traffic. And we here at Kixo like to be early adopters so we can test for our clients and we have gone super secure!

Traditionally encrypted traffic has been reserved for credit card orders and on-line banking as there have been a lot of costs involved with going secure, now the costs have come down there isn’t really an excuse to not do it. So as of this week all pages and content of Kixo’s public website are protected by a certificate….Great… but what does that actually mean?

Well a lot and not a lot! We now have a secure public website…. yes slightly oxymoron, but it’s about the bigger picture. It’s not going to change your browsing experience today but will as time goes by, and why would we secure a publicly available website and content?

  • With hacking becoming more easier, automated, political, for hire and simply more common. Our site is now less vulnerable to Hacking (less doesn’t mean totally) – so this protects the people we work with. Also attacks like DDoS are hard(er) to be as effective.
  • Trust – we are who we say we are, we have to pay and follow standards to show who we are, again this is good for everyone to do, ANYONE can set-up a website overnight.
  • Secure shows committed to long term business and security, you have to secure a site for 1 Year or longer, we have gone for 5 YEARS to show we are uber serious!
  • With SSLs it will separate some of the fly-by-night websites so as SSL becomes the standard, it will make the internet a less spammy place because people and businesses have to commit to their websites.
  • Less than 1% of global queries are secure, it should be 100% this will reduce (but not stop) people snooping on traffic that is open in plain text. Think of it as; would you be happy to tell strangers all the websites you’ve been on recently?

You may have nothing to hide but do you want to broadcast things? SSL doesn’t stop motivated hackers, network administrators, ISP and governments from seeing things, but surely it’s just common sense to reduce your on-line unsecured footprints.

So…secure by default, SSL and https everywhere is a good thing for everyone online to do!

Geek Speak

Geek Speak

Everyone knows in the Nerd world we love to shorten everything

Below are the “human” translations!


Hosted Email – Traditionally a business had to have a server in their office which provided emails, now you can rent email boxes, so instead of a flat bill of £1000 per year you can now pay less than £10 per user per month, obviously maths says this is good for small business, bad for big users, however a lot of larger companies like hosted because of the simple scalability and lack of CapEX (see below).

Servers -powered by the combined will of the business to “go faster”.

Desktops – the box under your desk you keep stubbing your toe on.

Laptops – The computer you loose in the car and never seem to find the charger for.

Mobiles / Mobile Devices– the device your other half accuses you of having an affair with.

Virus & Spam Protection – stopping bad things getting to you and occasionally saying “don’t click on that”.

Pro-Actively – yes its a buzz word but we believe in it, we go out looking for things to fix BEFORE they break, controlled repairs preventing downtime.

Monitor – in our sense we have a constant connection to devices “saying are you ok” if the device doesn’t answer or answers saying its anything other than optimum, we get an alert and log on to fix it!

Marvin – We have a monitoring system we lovingly call Marvin, he also handles emails see him here

Wireless /WiFi – this can be various ways of connecting networks and soon powering devices without cables.

Printers – the thing that runs out of ink faster than you can buy it!

SLA (Service Level Agreement) – how long it takes to call you back and get things fixed!

CAPEX (Capital Expenditure) – in its simplest term paying money in one lump up front. Full Description

OPEX (Operation Expenditure) – in its simplest term paying money in byte size monthly. Full Description

There has been a large shift in business and IT from CAPEX to OPEX, less large blocks of money upfront for servers vs small monthly costs per user per month. Better for cash flow, only real difference is you will not own a server, but rent instead. Over a period of 3-5 years it works out on average the same outlay *this is a guide.

SEO/ SERP – Search Engine Optimisation & Search Engine Result Positioning, simply how well you rank in google and other search engines

VOIP / SIP – Phone calls over the internet.
SQL – A type of database, most large businesses use multiple databases, SQL is the platform it can run on.

ERP – Enterprise Resource Planning, normally the software that runs all aspects of large businesses. Examples are Dynamics, SAPS, Epicore

Virtualization – turning physical hardware into a software version, this means better flexibility, and potentially better usage of hardware so cheaper

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