We have been providing IT support to the Midlands since before the recession, during, and what we feel after (even if double/triple dips). We see clients from small to large and while it hasn’t been easy for everyone, we believe a lot of companies have come out of things a lot stronger.
Some of our clients have had to adapt and change what they do, others have had to streamline, others have had to gamble and take on as much as possible to come out of things what can only be described as booming!
We also work with start-ups and new businesses, and while we have seen some struggle, we have seen others fill gaps in the markets and even create new markets, we are very proud to say some of our clients and friends really are thriving with a whole new zest and passion for their businesses and life.
Kixo started in 2009 towards the beginning of the recession, because we saw there was a better way of providing IT support to people. We feared for our jobs security at existing companies because service was slipping and clients money was getting tighter. Rightfully so, bad service simply could not be tolerated, in the middle of a recession we quit our jobs to start Kixo.
As a more streamlined company, we could look after clients IT needs and support them without having a high turnover of engineers, team leaders and ten different managers. So for us streamlining was best practice from day 1. For both us and our clients things are best when they are simple and personal.
Five years on and our clients and Kixo are growing, not too fast and making sure to stay personal and streamlined. Things have been tough but looking around the Midlands now we see it’s a great time to be in business in the Midlands!